Billing Dispute

Billing Dispute Center

Submit a billing or payment dispute for review.

If you believe a charge, payment, balance, refund, down payment, payment plan, or billing-related account record is inaccurate, you may submit a billing dispute for review.

Billing Review Process
Submit Billing Issue Step 1
Payment Review Step 2
Account Verification Step 3
Resolution Decision Step 4
Status Update Step 5
Important: Submitting a billing dispute does not automatically reverse charges, cancel payment obligations, stop account servicing, or change account status. Billing disputes are reviewed before any action is taken.
Your billing dispute has been submitted for review.
Please complete the required fields and try again.
Submit Billing Dispute

Billing dispute intake form

Use this form to submit a dispute regarding charges, payments, refunds, balances, down payments, payment plans, or billing-related account records.

Important: Do not submit full card numbers, Social Security numbers, passwords, or unnecessary sensitive information through this form.
Scroll to Top