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Customer Agreement

Customer Agreement

Important account terms before financing is activated.

This page summarizes customer responsibilities that may apply to financed purchases, payment obligations, product release, account servicing, reporting, default, collections, electronic records, and final agreement terms.

Customer Agreement May Cover
Selected Purchase Required
Payment Terms Final Agreement
Account Servicing May Apply
Credit Reporting May Apply
Product Release Conditional
Important: This page is a Phase 1 customer agreement summary and does not replace the final financing contract. Final obligations will be governed by the actual agreement package presented to and accepted by the customer.
Customer Agreement Terms

Understanding your responsibilities as a customer.

The following sections summarize common agreement provisions that may apply to purchases, financing arrangements, payment obligations, account servicing, product release requirements, reporting practices, and customer responsibilities.

Selected Product & Purchase Obligation
Financing is connected to a specific product purchase.
  • The selected product becomes part of the agreement package.
  • Purchase price, taxes, shipping, customization, insurance, and related charges may affect final terms.
  • Product availability remains subject to inventory, verification, and store policies.
Customer Payment Responsibility
Customers remain responsible for satisfying payment obligations according to the final agreement.
  • Required down payments may be due before activation.
  • Future installment or recurring payments may apply.
  • Payment obligations may continue after product delivery or release.
Product Release & Delivery Requirements
Product release may depend on completion of required steps.
  • Identity verification may be required.
  • Agreement execution may be required.
  • Down payment processing may be required.
  • Fraud review and compliance review may be required.
Account Servicing & Customer Communications
Diamond Don Jewelry may communicate with customers regarding account activity.
  • Payment reminders may be provided.
  • Account status updates may be provided.
  • Document requests and servicing notices may be delivered.
  • Customers are responsible for maintaining accurate contact information.
Credit Reporting & Account Furnishing
Certain account information may be furnished where permitted by law and agreement.
  • Payment history may be reported.
  • Delinquency information may be reported.
  • Default status may be reported.
  • Customers should review the Credit Reporting Disclosure for additional details.
Default, Collections & Account Remedies
Failure to satisfy agreement obligations may have consequences.
  • Accounts may become past due.
  • Collection activity may occur where permitted.
  • Additional fees or restrictions may apply where disclosed and permitted.
  • Default provisions will be governed by the final agreement package.
Agreement Changes & Future Updates
Certain account servicing practices may evolve over time.
  • Operational procedures may change.
  • Communication methods may change.
  • Servicing providers may change.
  • Customers may receive notice when required by law or agreement.
Important: This page provides a customer agreement summary only. It does not replace the final financing agreement, payment authorization, disclosure package, servicing agreement, reporting notice, electronic consent, or other binding documents presented during the financing process.
Agreement Acknowledgement Preview

What customers may acknowledge before financing is active.

These acknowledgement examples explain the type of customer understanding that may be captured before final agreement signing, down payment processing, product release, financing activation, account servicing, or credit reporting.

Selected Product Becomes Part Of The Agreement

I understand the final agreement may be tied to the specific jewelry product selected during the application process.

Payment Obligations May Continue After Product Release

I understand financed payment obligations may continue after merchandise is released, delivered, customized, or picked up.

Product Release May Be Conditional

I understand product release may require approval, down payment, identity verification, signed agreements, and other required steps.

Account Servicing May Apply

I understand account servicing, payment reminders, document requests, customer notices, and account status updates may occur.

Default Or Delinquency May Have Consequences

I understand missed payments, default, returned payments, or failure to satisfy agreement terms may result in account consequences where permitted.

Note: Actual agreement acknowledgements may include customer name, selected product, purchase price, payment terms, down payment amount, financed amount, timestamp, IP address, browser/device information, agreement version, disclosure version, and signature/audit records.
Customer Agreement Document Center

Related account, payment, and financing documents.

Customers may be asked to review, acknowledge, authorize, download, or sign one or more of the following documents before financing is activated, account servicing begins, payment obligations apply, or merchandise is released.

Financing Disclosure

Purchase-based financing disclosures, payment obligations, servicing information, and account summaries.

View Disclosure

Credit Application Disclosure

Application review, verification, authorization, approval conditions, and financing application disclosures.

View Disclosure

Credit Reporting Disclosure

Payment reporting, account status reporting, delinquency reporting, dispute rights, and furnishing practices.

View Disclosure

Payment Authorization

Down payment authorization, recurring payment authorization, failed payment handling, and payment notices.

View Disclosure

E-Sign Consent

Electronic records, electronic signatures, agreement packages, digital acknowledgements, and signing procedures.

View Disclosure

Electronic Communications Consent

Email notices, electronic delivery, payment reminders, servicing communications, and account updates.

View Disclosure

Final Financing Agreement

The future signed agreement package containing final terms, payment schedule, customer obligations, and account provisions.

Future Agreement Package

Customer Account Portal

Future customer portal for payment status, account documents, balances, support messages, and servicing updates.

Future Portal Feature
Important: This page provides a customer agreement summary only. Final customer obligations, account terms, payment schedules, default provisions, product release conditions, servicing practices, reporting practices, and legal rights will be governed by the final signed agreement package and applicable law.
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